{"id":18484,"date":"2022-11-23T17:30:37","date_gmt":"2022-11-23T16:30:37","guid":{"rendered":"https:\/\/join.marketing\/?p=18484"},"modified":"2022-11-23T17:42:34","modified_gmt":"2022-11-23T16:42:34","slug":"new-join-instagram-dm","status":"publish","type":"post","link":"https:\/\/join.marketing\/nl\/blog\/new-join-instagram-dm\/","title":{"rendered":"New @ Join: Instagram DM"},"content":{"rendered":"\n
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Influencers die laat kunnen reageren via de chat? Daar heb je door de Instagram DM integratie binnen Join nu geen last meer van! Ook zo benieuwd naar deze gloednieuwe feature? Wij leggen je uit hoe deze werkt. <\/strong><\/p>\n\n\n\n

De meeste influencers zijn actief via de populaire app Instagram. 24\/7 bevinden zij zich op deze app en ook hun communicatie gaat vaak via Direct Messages op de app. Om communicatie met influencers te stroomlijnen heeft Join een Instagram DM integratie ontwikkelt. Als adverteerder kun je het Instagram account van jouw merk koppelen aan Join. Hiermee wordt het voor influencers mogelijk om te communiceren vanuit hun meest-gebruikte app, waardoor communicatie tijdens een samenwerking soepel verloopt. Als adverteerder communiceer je vanuit Join, zodat je overzicht houdt over alle lopende samenwerkingen.<\/p>\n\n\n\n

Hoe werkt dat dan precies?<\/strong><\/h2>\n\n\n\n

Als adverteerder koppel je eenmalig het Instagram account van het merk. Vanaf dat moment krijgen de influencer binnen Join de mogelijkheid om communicatie te laten verlopen via Instagram DM.<\/p>\n\n\n\n

Zodra de influencer een bericht verstuurd via Instagram, komt dit bericht automatisch binnen in Join. Binnen de chat is zichtbaar met welke influencers de communicatie verloopt via Instagram. Als adverteerder chat je dus gewoon binnen Join, terwijl de communicatie voor influencers dus kan verlopen via Instagram als dit hun voorkeur heeft.<\/p>\n\n\n\n

FAQ<\/strong><\/h2>\n\n\n\n

Leest Join alle Instagram DM berichten uit?<\/h4>\n\n\n\n

Nee, Join voegt alleen berichten toe binnen het platform van influencers die communiceren over een (mogelijke) samenwerking. Andere berichten worden niet opgeslagen door Join.<\/p>\n\n\n\n

Wat is het voordeel als adverteerder?<\/h4>\n\n\n\n

Influencers besteden veel tijd binnen de Instagram app, waardoor zij sneller berichten lezen\/beantwoorden, zoals bijvoorbeeld sneller op Whatsapp wordt gereageerd dan op e-mails.<\/p>\n\n\n\n

Wat is het voordeel als influencer?<\/h4>\n\n\n\n

Influencers ontvangen een push-notificatie vanuit Instagram als er nieuwe berichten zijn. Dit maakt het voor influencers makkelijker om sneller te reageren.<\/p>\n\n\n\n

Mijn bedrijf maakt gebruik van Customer support software die gekoppeld is aan Meta\/Instagram. Werkt dit ook in combinatie met Join?<\/h4>\n\n\n\n

Ja, Join werkt goed samen met andere software die toegang heeft tot de Instagram DM van het bedrijf. Zodra er een nieuw bericht binnen komt van een influencer waarmee nog geen communicatie verloopt via Instagram stuurt Join een melding naar de customer support software om aan te geven dat de conversatie verloopt via Join, met de contactpersoon van het bedrijf die de communicatie afhandelt. Hierdoor weet de gebruiker van de customer support software dat de berichten niet door hun hoeven te worden beantwoord.<\/p>\n\n\n\n

Zitten er beperkingen aan Instagram DM?<\/h4>\n\n\n\n

Meta wilt voorkomen dat Instagram gebruikers ongewenste berichten ontvangen. Daarom is het niet mogelijk om als adverteerder vanuit Join influencers te benaderen waarmee nog geen communicatie verloopt via Instagram. Om deze beperking op te lossen maken wij het makkelijk voor influencers om vanuit e-mail berichten \u00e9n vanuit de chat een bericht te versturen via Instagram.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

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